What is Lean?

Lean/World Class Manufacturing is a business operating system designed to help organizations achieve customer satisfaction while eliminating the wasteful activities that deter customer satisfaction and prevent the company from achieving its business goals. Waste is any activity an organization completes that the customer would not be willing to pay for.

Lean, at its core, is about creating a Lean company culture that allows companies to fully utilizing their people resources to eliminate costly business waste, continuously improve company processes, enhance customer satisfaction, and maximize the value our people add to our products and services.