Value Stream Mapping (VSM)

Identify waste and improve customer satisfaction in your organization!


This three-day session, designed for associates at all levels in the organization, is the practical application of this visual tool that graphically identifies every step in a product’s flow from the time a customer places an order until the product is shipped.  The map gives visibility to both value adding and non-value adding steps and depicts the flow of information through the process.  This session is conducted on-site at the  facility and combines classroom instruction with the mapping of a real process for a designated product family.  The deliverables for the event are a current state map, a future state map, and an implementation plan to make the future state map the current state process. 

Pre-requisite: Lean Overview must be taken prior to attending Value Stream Mapping.

 Course Content Includes: 

  • Waste elimination through Value Stream Mapping (VSM)
  • The goals of VSM
  • Creating the current state map
  • Creating the future state map
  • Developing the action plan to make the future state the current state

Upon completion of the Value Stream Mapping session, participants will be able to: 

  • Understand the value of using the VSM to identify waste to be eliminated
  • Determine how products are classified into families
  • Create a current state value stream map
  • Assess the opportunities for improvement and create a desired future state map
  • Develop an action plan for implementing the improvements