Identify waste and improve customer satisfaction in your organization!
This three-day session, designed for associates at all levels in the organization, is the practical application of this visual tool that graphically identifies every step in a product’s flow from the time a customer places an order until the product is shipped. The map gives visibility to both value adding and non-value adding steps and depicts the flow of information through the process. This session is conducted on-site at the facility and combines classroom instruction with the mapping of a real process for a designated product family. The deliverables for the event are a current state map, a future state map, and an implementation plan to make the future state map the current state process.
Pre-requisite: Lean Overview must be taken prior to attending Value Stream Mapping.
Course Content Includes:
Upon completion of the Value Stream Mapping session, participants will be able to: